Incident Management Tool
From Alert to Resolution
GoPinger's built-in incident management takes you from detection through resolution in minutes with on-call scheduling, escalation policies, and detailed incident timelines.
Start Managing Incidents FreeComplete Incident Lifecycle
Every incident follows a clear lifecycle: detected → acknowledged → investigating → resolved. Track status changes, assign owners, and maintain a complete timeline of actions taken.
- Automatic incident creation from alerts
- One-click acknowledgment
- Status progression tracking
- Resolution notes and post-mortem
On-Call Scheduling
Define on-call rotations so the right person gets alerted at the right time. Weekly, daily, or custom schedules ensure 24/7 coverage without burnout.
- Weekly and daily rotations
- Override schedules for holidays
- Automatic handoff notifications
- Multiple schedule layers
Multi-Level Escalation Policies
When the primary on-call doesn't respond, GoPinger automatically escalates to the next person. Define multi-level escalation chains with configurable timeouts.
- Multi-level escalation chains
- Configurable wait times (5, 15, 30 min)
- Escalate across channels (email → Slack → webhook)
- Auto-resolve when service recovers
Start Managing Incidents Free
Reduce your mean time to resolution with built-in incident management. On-call scheduling and escalation policies are available on Pro, with incident timelines on every plan — start free, no credit card required.
Start Managing Incidents Free